.page-faq {
  background: var(--c-ink);
  color: var(--c-paper);
  font-family: var(--font-body);
}

.page-faq .section {
  padding: var(--sec-gap) 0;
}

.page-faq .section__num {
  display: block;
  font-family: var(--font-display);
  font-weight: 800;
  font-size: 13px;
  letter-spacing: .16em;
  color: var(--c-amber);
}

.page-faq .section__title {
  margin: 10px 0 12px;
  font-family: var(--font-display);
  font-weight: 800;
  font-size: clamp(1.5rem, 4.2vw, 2.35rem);
  line-height: 1.32;
  letter-spacing: .03em;
  color: var(--c-paper);
}

.page-faq .section__lead {
  margin: 0 0 30px;
  max-width: 60ch;
  font-size: 15px;
  line-height: 1.85;
  color: var(--c-muted);
}

.page-faq .eyebrow {
  margin: 0 0 14px;
  font-size: 12px;
  letter-spacing: .22em;
  text-transform: uppercase;
  color: var(--c-cyan);
}

/* ---------- 封面 ---------- */
.page-faq .faq-cover {
  position: relative;
  overflow: hidden;
  padding: clamp(20px, 4vw, 44px) 0 clamp(34px, 6vw, 64px);
  background:
    radial-gradient(115% 90% at 92% 4%, rgba(255, 62, 138, .20), transparent 58%),
    radial-gradient(95% 85% at 2% 100%, rgba(73, 242, 208, .16), transparent 62%),
    linear-gradient(178deg, var(--c-ink) 0%, var(--c-ink-2) 100%);
  border-bottom: 1px solid var(--line-cool);
}

.page-faq .faq-cover::after {
  content: "";
  position: absolute;
  left: 0;
  right: 0;
  bottom: 0;
  height: 1px;
  background: linear-gradient(90deg, transparent, var(--c-cyan), var(--c-rose), transparent);
  opacity: .5;
}

.page-faq .breadcrumb {
  display: flex;
  flex-wrap: wrap;
  align-items: center;
  gap: 8px;
  margin-bottom: 26px;
  font-size: 12px;
  letter-spacing: .08em;
  color: var(--c-muted);
}

.page-faq .breadcrumb__link {
  color: var(--c-cyan-soft);
  text-decoration: none;
  border-bottom: 1px solid transparent;
  transition: border-color var(--t-fast) var(--ease);
}

.page-faq .breadcrumb__link:hover,
.page-faq .breadcrumb__link:focus-visible {
  border-bottom-color: var(--c-cyan);
}

.page-faq .breadcrumb__sep {
  color: var(--c-muted);
}

.page-faq .breadcrumb__current {
  color: var(--c-paper);
}

.page-faq .faq-cover__grid {
  display: grid;
  gap: clamp(26px, 5vw, 46px);
  align-items: start;
}

.page-faq .faq-cover__title {
  margin: 0 0 18px;
  font-family: var(--font-display);
  font-weight: 800;
  font-size: clamp(1.85rem, 7vw, 3.5rem);
  line-height: 1.16;
  letter-spacing: .02em;
  color: var(--c-paper);
  text-shadow: 0 0 34px rgba(73, 242, 208, .16);
}

.page-faq .faq-cover__intro {
  margin: 0 0 26px;
  max-width: 42ch;
  font-size: 16px;
  line-height: 1.85;
  color: var(--c-paper);
  opacity: .88;
}

.page-faq .faq-cover__actions {
  display: flex;
  flex-wrap: wrap;
  gap: 12px;
}

.page-faq .faq-cover__media {
  margin: 0;
  position: relative;
  border: 1px solid var(--line-warm);
  border-radius: var(--radius);
  overflow: hidden;
  background: var(--c-glass);
  box-shadow: 0 18px 44px rgba(2, 12, 10, .55);
}

.page-faq .faq-cover__media::before {
  content: "";
  position: absolute;
  inset: 0;
  pointer-events: none;
  background: linear-gradient(210deg, rgba(255, 62, 138, .18), transparent 46%);
  mix-blend-mode: screen;
}

.page-faq .faq-cover__media img {
  display: block;
  width: 100%;
  height: auto;
  max-width: 100%;
  object-fit: cover;
  filter: saturate(.92) contrast(1.04);
}

.page-faq .faq-cover__media figcaption {
  padding: 10px 14px;
  font-size: 12px;
  letter-spacing: .06em;
  color: var(--c-muted);
  border-top: 1px solid var(--line-cool);
  background: rgba(2, 12, 10, .5);
}

/* ---------- 快捷条 ---------- */
.page-faq .faq-quick {
  background: linear-gradient(90deg, var(--c-glass), var(--c-ink-2));
  border-bottom: 1px solid var(--line-cool);
}

.page-faq .faq-quick__inner {
  display: flex;
  flex-direction: column;
  gap: 10px;
  padding-top: 14px;
  padding-bottom: 14px;
}

.page-faq .faq-quick__text {
  margin: 0;
  font-size: 13px;
  letter-spacing: .06em;
  color: var(--c-cyan-soft);
}

.page-faq .faq-quick__links {
  display: flex;
  flex-wrap: wrap;
  gap: 10px;
}

.page-faq .faq-quick__link {
  display: inline-flex;
  align-items: center;
  gap: 8px;
  padding: 9px 14px;
  font-size: 13px;
  font-weight: 600;
  text-decoration: none;
  color: var(--c-paper);
  border: 1px solid var(--line-cool);
  border-radius: var(--radius);
  background: rgba(5, 26, 22, .55);
  transition: border-color var(--t-fast) var(--ease), transform var(--t-fast) var(--ease), background var(--t-fast) var(--ease);
}

.page-faq .faq-quick__link::after {
  content: "→";
  color: var(--c-cyan);
}

.page-faq .faq-quick__link--amber {
  border-color: var(--line-warm);
}

.page-faq .faq-quick__link--amber::after {
  color: var(--c-amber);
}

.page-faq .faq-quick__link:hover,
.page-faq .faq-quick__link:focus-visible {
  transform: translateY(-2px);
  border-color: var(--c-cyan);
  background: rgba(18, 58, 50, .85);
}

/* ---------- 章节头 ---------- */
.page-faq .faq-head {
  position: relative;
  padding-left: 16px;
}

.page-faq .faq-head::before {
  content: "";
  position: absolute;
  left: 0;
  top: 4px;
  bottom: 34px;
  width: 2px;
  background: linear-gradient(180deg, var(--c-cyan), rgba(73, 242, 208, 0));
}

/* ---------- 五类索引 ---------- */
.page-faq .faq-index__list {
  list-style: none;
  margin: 0;
  padding: 0;
  display: grid;
  gap: 12px;
}

.page-faq .faq-index__link {
  position: relative;
  display: grid;
  grid-template-columns: auto 1fr;
  grid-template-areas:
    "num name"
    "num desc";
  column-gap: 12px;
  row-gap: 4px;
  align-items: start;
  padding: 16px 16px 16px 18px;
  text-decoration: none;
  color: var(--c-paper);
  background: rgba(18, 58, 50, .46);
  border: 1px solid var(--line-cool);
  border-radius: var(--radius);
  transition: transform var(--t-fast) var(--ease), border-color var(--t-fast) var(--ease), box-shadow var(--t-fast) var(--ease);
}

.page-faq .faq-index__link::before {
  content: "";
  position: absolute;
  left: 0;
  top: 14px;
  bottom: 14px;
  width: 2px;
  background: var(--c-cyan);
  opacity: .35;
  transition: opacity var(--t-fast) var(--ease);
}

.page-faq .faq-index__num {
  grid-area: num;
  font-family: var(--font-display);
  font-weight: 800;
  font-size: 20px;
  letter-spacing: .1em;
  color: var(--c-amber);
  line-height: 1.2;
}

.page-faq .faq-index__name {
  grid-area: name;
  font-size: 16px;
  font-weight: 700;
  letter-spacing: .03em;
}

.page-faq .faq-index__desc {
  grid-area: desc;
  font-size: 13px;
  line-height: 1.7;
  color: var(--c-muted);
}

.page-faq .faq-index__link:hover,
.page-faq .faq-index__link:focus-visible {
  transform: translateY(-3px);
  border-color: var(--c-cyan);
  box-shadow: 0 12px 30px rgba(2, 12, 10, .5), 0 0 0 1px rgba(73, 242, 208, .25);
}

.page-faq .faq-index__link:hover::before,
.page-faq .faq-index__link:focus-visible::before {
  opacity: 1;
}

/* ---------- 排查手风琴 ---------- */
.page-faq .faq-steps {
  background: linear-gradient(180deg, var(--c-ink) 0%, var(--c-ink-2) 100%);
  border-top: 1px solid var(--line-cool);
  border-bottom: 1px solid var(--line-cool);
}

.page-faq .faq-steps__grid {
  display: grid;
  gap: 30px;
}

.page-faq .faq-steps__rail {
  border-left: 2px solid rgba(73, 242, 208, .4);
  padding-left: 16px;
}

.page-faq .annotation {
  margin: 0 0 12px;
  font-size: 12px;
  letter-spacing: .2em;
  color: var(--c-muted);
}

.page-faq .faq-steps__rail-list {
  list-style: none;
  margin: 0 0 14px;
  padding: 0;
  display: grid;
  gap: 8px;
}

.page-faq .faq-steps__rail-list a {
  display: flex;
  align-items: baseline;
  gap: 10px;
  padding: 6px 0;
  font-size: 14px;
  text-decoration: none;
  color: var(--c-paper);
  border-bottom: 1px dashed rgba(139, 181, 170, .25);
  transition: color var(--t-fast) var(--ease), border-color var(--t-fast) var(--ease);
}

.page-faq .faq-steps__rail-list span {
  font-family: var(--font-display);
  font-weight: 800;
  font-size: 12px;
  letter-spacing: .1em;
  color: var(--c-cyan);
}

.page-faq .faq-steps__rail-list a:hover,
.page-faq .faq-steps__rail-list a:focus-visible {
  color: var(--c-cyan-soft);
  border-bottom-color: var(--c-cyan);
}

.page-faq .faq-steps__rail-note {
  margin: 0;
  font-size: 12px;
  line-height: 1.8;
  color: var(--c-muted);
}

.page-faq .faq-item {
  border: 1px solid var(--line-cool);
  border-radius: var(--radius);
  background: rgba(18, 58, 50, .40);
  margin-bottom: 12px;
  transition: border-color var(--t-fast) var(--ease), background var(--t-fast) var(--ease);
}

.page-faq .faq-item[open] {
  border-color: rgba(73, 242, 208, .5);
  background: var(--c-ink-2);
}

.page-faq .faq-item__summary {
  display: flex;
  align-items: center;
  gap: 14px;
  padding: 16px 16px;
  cursor: pointer;
  list-style: none;
  font-size: 15px;
  font-weight: 700;
  letter-spacing: .02em;
  color: var(--c-paper);
}

.page-faq .faq-item__summary::-webkit-details-marker {
  display: none;
}

.page-faq .faq-item__summary::marker {
  content: "";
}

.page-faq .faq-item__summary:focus-visible {
  outline: 2px solid var(--c-cyan);
  outline-offset: -2px;
}

.page-faq .faq-item__no {
  flex: none;
  font-family: var(--font-display);
  font-weight: 800;
  font-size: 15px;
  letter-spacing: .1em;
  color: var(--c-amber);
}

.page-faq .faq-item__q {
  flex: 1;
  min-width: 0;
}

.page-faq .faq-item__mark {
  flex: none;
  position: relative;
  width: 16px;
  height: 16px;
  transition: transform var(--t-fast) var(--ease);
}

.page-faq .faq-item__mark::before,
.page-faq .faq-item__mark::after {
  content: "";
  position: absolute;
  left: 50%;
  top: 50%;
  background: var(--c-cyan);
  border-radius: 1px;
}

.page-faq .faq-item__mark::before {
  width: 14px;
  height: 2px;
  transform: translate(-50%, -50%);
}

.page-faq .faq-item__mark::after {
  width: 2px;
  height: 14px;
  transform: translate(-50%, -50%);
}

.page-faq .faq-item[open] .faq-item__mark {
  transform: rotate(45deg);
}

.page-faq .faq-item__panel {
  padding: 0 16px 18px 16px;
  border-top: 1px solid rgba(73, 242, 208, .16);
  margin-top: 2px;
}

.page-faq .faq-item__steps {
  margin: 14px 0 0;
  padding-left: 20px;
  counter-reset: faqstep;
  list-style: none;
}

.page-faq .faq-item__steps li {
  position: relative;
  margin-bottom: 12px;
  padding-left: 6px;
  font-size: 15px;
  line-height: 1.85;
  color: var(--c-paper);
  opacity: .92;
  counter-increment: faqstep;
}

.page-faq .faq-item__steps li::before {
  content: counter(faqstep, decimal-leading-zero);
  position: absolute;
  left: -20px;
  top: 2px;
  font-family: var(--font-display);
  font-weight: 800;
  font-size: 11px;
  letter-spacing: .06em;
  color: var(--c-cyan);
}

.page-faq .faq-item__steps a {
  color: var(--c-cyan-soft);
  text-decoration: underline;
  text-decoration-color: rgba(73, 242, 208, .45);
  text-underline-offset: 3px;
}

.page-faq .faq-item__steps a:hover,
.page-faq .faq-item__steps a:focus-visible {
  text-decoration-color: var(--c-cyan);
}

.page-faq .faq-item__note {
  margin: 4px 0 0;
  padding-left: 6px;
  font-size: 12.5px;
  line-height: 1.8;
  color: var(--c-muted);
}

.page-faq .faq-item__note a {
  color: var(--c-amber);
  text-decoration: underline;
  text-underline-offset: 3px;
}

/* ---------- 登录入口 ---------- */
.page-faq .faq-login__grid {
  display: grid;
  gap: 24px;
}

.page-faq .faq-login__paths {
  display: grid;
  gap: 16px;
}

.page-faq .faq-login__path {
  padding: 20px 18px;
  border: 1px solid var(--line-cool);
  border-left: 3px solid var(--c-cyan);
  border-radius: var(--radius);
  background: rgba(10, 42, 36, .7);
}

.page-faq .faq-login__tag {
  display: inline-block;
  margin-bottom: 10px;
  padding: 3px 9px;
  font-size: 11px;
  letter-spacing: .14em;
  color: var(--c-paper);
  background: var(--c-indigo);
  border-radius: 2px;
}

.page-faq .faq-login__tag--amber {
  background: var(--c-wine);
}

.page-faq .faq-login__path h3 {
  margin: 0 0 8px;
  font-family: var(--font-display);
  font-size: 17px;
  font-weight: 800;
  letter-spacing: .03em;
  color: var(--c-paper);
}

.page-faq .faq-login__path p {
  margin: 0 0 14px;
  font-size: 14.5px;
  line-height: 1.85;
  color: var(--c-paper);
  opacity: .85;
}

.page-faq .faq-login__go {
  display: inline-flex;
  align-items: center;
  gap: 8px;
  font-size: 13px;
  font-weight: 700;
  letter-spacing: .04em;
  color: var(--c-cyan-soft);
  text-decoration: none;
  border-bottom: 1px solid rgba(73, 242, 208, .4);
  padding-bottom: 2px;
  transition: border-color var(--t-fast) var(--ease), color var(--t-fast) var(--ease);
}

.page-faq .faq-login__go::after {
  content: "→";
}

.page-faq .faq-login__go:hover,
.page-faq .faq-login__go:focus-visible {
  color: var(--c-paper);
  border-bottom-color: var(--c-amber);
}

.page-faq .faq-login__aside {
  padding: 20px 18px;
  border-radius: var(--radius);
}

.page-faq .faq-login__list {
  list-style: none;
  margin: 0;
  padding: 0;
  display: grid;
  gap: 14px;
}

.page-faq .faq-login__list li {
  position: relative;
  padding-left: 14px;
  font-size: 13.5px;
  line-height: 1.8;
  color: var(--c-paper);
  opacity: .9;
}

.page-faq .faq-login__list li::before {
  content: "";
  position: absolute;
  left: 0;
  top: 9px;
  width: 6px;
  height: 6px;
  border-radius: 50%;
  background: var(--c-amber);
}

.page-faq .faq-login__list span {
  display: block;
  font-size: 11px;
  letter-spacing: .16em;
  color: var(--c-cyan);
  margin-bottom: 2px;
}

.page-faq .faq-login__list a {
  color: var(--c-cyan-soft);
  text-decoration: underline;
  text-underline-offset: 3px;
}

/* ---------- 记录查询 ---------- */
.page-faq .faq-records {
  background: linear-gradient(180deg, var(--c-ink-2) 0%, var(--c-ink) 100%);
  border-top: 1px solid var(--line-cool);
}

.page-faq .faq-records__grid {
  display: grid;
  gap: 30px;
  align-items: start;
}

.page-faq .faq-records__media {
  margin: 0;
  position: relative;
  overflow: hidden;
  border-radius: var(--radius);
  border: 1px solid var(--line-cool);
  background: var(--c-void);
}

.page-faq .faq-records__media::after {
  content: "";
  position: absolute;
  inset: 0;
  pointer-events: none;
  background: linear-gradient(200deg, rgba(73, 242, 208, .16), transparent 55%);
}

.page-faq .faq-records__media img {
  display: block;
  width: 100%;
  height: auto;
  max-width: 100%;
  object-fit: cover;
}

.page-faq .faq-records__media figcaption {
  padding: 10px 14px;
  font-size: 12px;
  letter-spacing: .05em;
  color: var(--c-muted);
  border-top: 1px solid var(--line-cool);
}

.page-faq .faq-fields {
  display: grid;
  gap: 12px;
  margin-bottom: 26px;
}

.page-faq .faq-fields__cell {
  padding: 14px 16px;
  border: 1px solid var(--line-cool);
  border-radius: var(--radius);
  background: rgba(18, 58, 50, .42);
}

.page-faq .faq-fields__k {
  display: block;
  margin-bottom: 6px;
  font-family: var(--font-display);
  font-weight: 800;
  font-size: 13px;
  letter-spacing: .1em;
  color: var(--c-amber);
}

.page-faq .faq-fields__cell p {
  margin: 0;
  font-size: 13.5px;
  line-height: 1.75;
  color: var(--c-paper);
  opacity: .85;
}

.page-faq .faq-small {
  padding: 20px 18px;
  border: 1px solid var(--line-cool);
  border-top: 3px solid var(--c-rose);
  border-radius: var(--radius);
  background: rgba(5, 26, 22, .8);
}

.page-faq .faq-small__title {
  margin: 0 0 10px;
  font-family: var(--font-display);
  font-weight: 800;
  font-size: 17px;
  letter-spacing: .03em;
  color: var(--c-paper);
}

.page-faq .faq-small p {
  margin: 0 0 16px;
  font-size: 14.5px;
  line-height: 1.9;
  color: var(--c-paper);
  opacity: .86;
}

/* ---------- 工单与客服 ---------- */
.page-faq .faq-ticket__grid {
  display: grid;
  gap: 16px;
}

.page-faq .faq-ticket__card {
  padding: 22px 18px;
  border: 1px solid var(--line-cool);
  border-radius: var(--radius);
  background: rgba(18, 58, 50, .38);
}

.page-faq .faq-ticket__card--amber {
  border-color: var(--line-warm);
  border-left: 3px solid var(--c-amber);
  background: rgba(18, 58, 50, .62);
  box-shadow: 0 14px 34px rgba(2, 12, 10, .45);
}

.page-faq .faq-ticket__card h3 {
  margin: 0 0 10px;
  font-family: var(--font-display);
  font-weight: 800;
  font-size: 17px;
  letter-spacing: .04em;
  color: var(--c-paper);
}

.page-faq .faq-ticket__card p {
  margin: 0 0 16px;
  font-size: 14.5px;
  line-height: 1.88;
  color: var(--c-paper);
  opacity: .86;
}

.page-faq .faq-ticket__go {
  display: inline-flex;
  align-items: center;
  gap: 8px;
  font-size: 13px;
  font-weight: 700;
  letter-spacing: .04em;
  color: var(--c-amber);
  text-decoration: none;
  border-bottom: 1px solid rgba(245, 184, 92, .45);
  padding-bottom: 2px;
  transition: color var(--t-fast) var(--ease), border-color var(--t-fast) var(--ease);
}

.page-faq .faq-ticket__go::after {
  content: "→";
}

.page-faq .faq-ticket__go:hover,
.page-faq .faq-ticket__go:focus-visible {
  color: var(--c-cyan-soft);
  border-bottom-color: var(--c-cyan);
}

.page-faq .faq-contact {
  margin: 0;
  display: grid;
  gap: 12px;
}

.page-faq .faq-contact__line {
  display: grid;
  grid-template-columns: 72px 1fr;
  gap: 10px;
  align-items: baseline;
  padding-bottom: 10px;
  border-bottom: 1px dashed rgba(139, 181, 170, .22);
}

.page-faq .faq-contact__line:last-child {
  border-bottom: 0;
  padding-bottom: 0;
}

.page-faq .faq-contact dt {
  font-size: 12px;
  letter-spacing: .14em;
  color: var(--c-muted);
}

.page-faq .faq-contact dd {
  margin: 0;
  font-size: 14.5px;
  font-weight: 600;
  line-height: 1.6;
  color: var(--c-cyan-soft);
  word-break: break-word;
}

.page-faq .faq-ticket__foot {
  margin: 26px 0 0;
  padding-top: 18px;
  border-top: 1px solid var(--line-cool);
  font-size: 13px;
  line-height: 1.85;
  color: var(--c-muted);
  max-width: 62ch;
}

/* ---------- 响应式 ---------- */
@media (min-width: 640px) {
  .page-faq .faq-index__list {
    grid-template-columns: repeat(2, minmax(0, 1fr));
  }

  .page-faq .faq-fields {
    grid-template-columns: repeat(2, minmax(0, 1fr));
  }

  .page-faq .faq-quick__inner {
    flex-direction: row;
    align-items: center;
    justify-content: space-between;
  }

  .page-faq .faq-ticket__grid {
    grid-template-columns: repeat(2, minmax(0, 1fr));
  }

  .page-faq .faq-ticket__card--wide {
    grid-column: 1 / -1;
  }
}

@media (min-width: 900px) {
  .page-faq .faq-cover__grid {
    grid-template-columns: minmax(0, 7fr) minmax(0, 5fr);
    align-items: center;
  }

  .page-faq .faq-index__list {
    grid-template-columns: repeat(5, minmax(0, 1fr));
    align-items: stretch;
  }

  .page-faq .faq-index__link {
    grid-template-columns: 1fr;
    grid-template-areas:
      "num"
      "name"
      "desc";
    row-gap: 10px;
    min-height: 168px;
    padding: 20px 18px;
  }

  .page-faq .faq-index__num {
    font-size: 26px;
  }

  .page-faq .faq-steps__grid {
    grid-template-columns: 250px minmax(0, 1fr);
    gap: clamp(32px, 5vw, 64px);
  }

  .page-faq .faq-steps__rail {
    position: sticky;
    top: 32px;
    align-self: start;
  }

  .page-faq .faq-login__grid {
    grid-template-columns: minmax(0, 7fr) minmax(0, 5fr);
    align-items: start;
    gap: 28px;
  }

  .page-faq .faq-records__grid {
    grid-template-columns: minmax(0, 4fr) minmax(0, 7fr);
    gap: clamp(28px, 4vw, 52px);
  }

  .page-faq .faq-records__media {
    position: sticky;
    top: 32px;
  }

  .page-faq .faq-ticket__grid {
    grid-template-columns: minmax(0, 5fr) minmax(0, 7fr);
  }

  .page-faq .faq-ticket__card--wide {
    grid-column: 1 / -1;
  }

  .page-faq .faq-item__summary {
    padding: 18px 22px;
    font-size: 16px;
  }

  .page-faq .faq-item__panel {
    padding: 0 22px 22px 22px;
  }
}

@media (min-width: 1200px) {
  .page-faq .faq-cover__intro {
    font-size: 17px;
  }

  .page-faq .faq-small {
    padding: 24px 26px;
  }
}

@media (prefers-reduced-motion: reduce) {
  .page-faq .faq-index__link,
  .page-faq .faq-quick__link,
  .page-faq .faq-item__mark {
    transition: none;
  }

  .page-faq .faq-index__link:hover,
  .page-faq .faq-index__link:focus-visible,
  .page-faq .faq-quick__link:hover,
  .page-faq .faq-quick__link:focus-visible {
    transform: none;
  }
}
<<<END>>>